Retail Speaker Doug Stephens: Customer Engagement Is the Key to Success [MTV]

Retail Speaker Doug Stephens: Customer Engagement Is the Key to Success

Views: 13494 Length: 00:06:56 Description: Every retailer agrees that customer experience is crucial, but very few really know how to implement it. “We have to allow customers to feel like they’re not just walking into a different store, but walking into a different world,” says Doug Stephens, one of the world’s foremost retail speakers and […]